The CRM Improvement Cycle: Are You Stuck in This Cycle?

The CRM Improvement Cycle: Are You Stuck in This Cycle?

It usually starts with a good goal. You want to increase revenue. To do that, you need more sales. So you hire another sales rep. Or a sales manager.Or you increase your marketing spend.Or you invest in sales training. On paper, this should work. But now your CRM...
CRM for Everyone: Pros & Cons

CRM for Everyone: Pros & Cons

The world of customer relationship management (CRM) continues to evolve, and the latest updates, dubbed “CRM for Everyone,” bring a host of exciting features designed to enhance usability and flexibility. But as with any major update, there are both benefits and...